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Outreach Coordinator 1

Hanover, MD · Information Technology
REQUIRED
  • TO BE CONSIDERED FOR THIS POSITION YOU MUST HAVE AN ACTIVE TS/SCI W/ FULL SCOPE POLYGRAPH SECURITY CLEARANCE (U.S. CITIZENSHIP REQUIRED) 

​​​​​​Responsible for providing customer support, including coordinating and orchestrating customer relations, program meetings; Responsible for coordinating with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities.

​​​​​​Required Skills

 

Three (3) years experience in Computer Science, Computer Engineering, or a related discipline.
One (1) year experience providing customer support, including coordinating and orchestrating customer relations, program meetings, and knowledge of query syntax, data flows, and traffic manipulation. One (1) year combined experience in using word processing/desktop publishing, spreadsheets and graphic presentation programs. Knowledge of coordinating with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities is required. Associate’s degree in a technical or business discipline from an accredited college or university is required. Two (2) years of additional related experience may be substituted for an associate’s degree.
Qualifications
-Understand query syntax, data flows, and traffic manipulation
- Coordinate with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities
- Provide customer support, including coordinating and orchestrating customer relations, program meetings
- Design and implement strategy and communications campaigns to engage all levels of stakeholders
-Create marketing and educational materials to support the strategy and communications efforts
- Oversee community engagement to maximize engagement advocacy
-Effectively translate data findings into insights that can be easily understood by stakeholders

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