System Administrator Level 1 w/ 5 years experience
Hanover, MD · Information Technology
TO BE CONSIDERED FOR THIS POSITION YOU MUSTHAVE AN ACTIVE TS/SCI W/ FULL SCOPE POLYGRAPH SECURITY CLEARANCE (U.S. CITIZENSHIP REQUIRED)
Responsibilities include the integration and assembly hardware refresh in Lab. Troubleshooting. Assessment of existing systems. Trade off analysis, benchmarking, deployment test, integration of FOSS, COTS and or GOTS. Linux.
Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
- Provide support for implementation, troubleshooting and maintenance of IT systems
-Manage the daily activities of configuration and operation of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
-Provide assistance to users in accessing and using IT systems
(-Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
-Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support for the escalation and communication of status to management and internal customers -Optimize system operations and resource utilization, and perform system capacity analysis and planning
-Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.